Pakistan’s first AI voice platform
Speak to every
customer in
their language.
One AI voice layer that confirms COD orders, books appointments, and follows up on WhatsApp when calls go unanswered.
Talk to the agent live from your browser. No phone call needed
Early partners running on Pukaar
“Customers expect a confirmation call minutes after placing a COD order. With Pukaar every order gets a call in the customer’s own language before we dispatch, and the ones we can’t reach get a WhatsApp follow-up. Our return-to-origin losses dropped without hiring a single extra agent.”
Ibrahim Zaman
Head of Operations, Zaman & Co.
One voice layer, every language
Pakistan speaks many languages. Pukaar detects the one your customer answers in, then speaks it back.
Industry solutions
One voice agent. Ready for your industry.
Out-of-the-box dashboards and call flows for each industry, all running on the same AI voice layer custom-built for Pakistan.
Your Platform
One platform for all
your COD campaigns.
Launch campaigns, monitor live calls, and review every outcome, all from one dashboard.
Build, launch, and
track in minutes.
Upload your COD orders, set up your script, and go live. Track confirmation rates, call outcomes, and campaign performance in real time. No code required.
Campaigns
Total Calls
4,827
↑ 15% vs last month
Confirmed Rate
73.4%
↑ 8% vs last month
Avg Duration
48s
↓ 3% vs last month
RTO Rate
18.2%
↓ 12% vs last month
Calls
1.2K
↑15%
Confirm
71.2%
↑8%
Duration
48s
↓3%
Cost
Rs.2,450
↑5%
Call History
Outcomes (24h)
Confirm Rate
44 sec · Rs.45 · Positive
Agent
السلام علیکم! میں Sana ہوں، Pukaar کی طرف سے۔ آپ کا order #4521 confirm کرنا تھا؟
Customer
Haan, confirm kar do
Agent
Perfect! Order confirm ho gaya. Delivery 2-3 din mein ho gi, Gulshan-e-Iqbal, Karachi.
Customer
Theek hai, shukriya!
Agent
Know exactly what's
working on every call.
Review full Urdu and English transcripts, track confirmation rates by hour and region, and catch friction points before they become returned shipments.
Ecosystem
Built around
your tools
Calls, WhatsApp, and Shopify are live today. More connections are on the way.
Built for businesses
Enterprise-ready
capabilities
Everything your operation needs to run AI phone calls at scale.
Guaranteed Uptime
99.9% uptime SLA with reserved capacity sized to your call volume.
Dedicated Onboarding
A dedicated engineer embedded in your team to get your first campaign live in a week.
SSO & RBAC
Enterprise sign-on, OAuth2, and granular access controls for large operations.
Scalable Infrastructure
Scale to millions of calls per day with sub-2s AI response latency, 24/7.
AI Guardrails
Automatic compliance filters, call quality controls, and agent behaviour limits.
Data Security
Your data is encrypted at rest and in transit, and never used for model training.
LEADING PAKISTANI E-COMMERCE PLATFORM
“Every COD order now gets a confirmation call before it ships, in whichever language the customer picks up in. Our couriers carry fewer parcels that come back, and our team finally spends its time on customers instead of dialling numbers.”
Head of Customer Experience
Pakistani e-commerce platform
One voice layer. Built for Pakistan.
Stop losing revenue to unanswered calls
Pakistani e-commerce loses 20 to 40 percent of COD shipments to returns and no-shows. Clinics and courts lose just as much to missed appointments. Pukaar puts an AI agent on the phone so none of it slips through.
Intelligent Speech Switching
Pukaar detects the language your customer answers in and replies the same way. Urdu and English are live today, and Pashto, Punjabi, Sindhi, and Balochi are on the way.
WhatsApp Fallback Built In
No answer? Pukaar follows up on WhatsApp automatically. It can also confirm key details in writing so nothing gets lost between the call and your records.
Our Own AI Voice Layer
Built in-house and tuned for Pakistani accents, names, and phone lines. No resold third-party stacks, so pricing stays honest for a budget-conscious market.
Dashboards Out of the Box
Every industry solution ships with a ready dashboard. Calls are logged and tagged the moment they end: Confirmed, Cancelled, Rescheduled, or Callback.
Live in 3 steps
Your team does less. Your confirmation rate goes up.
Connect your data
Link your store or upload a CSV. Pending COD orders, appointments, or bookings are queued for calls right away.
AI calls in their language
Pukaar calls each customer, detects the language they speak, and holds a natural conversation to confirm, reschedule, or answer questions.
Act on live outcomes
Open your dashboard and act on confirmed outcomes. Unanswered calls retry automatically and fall back to WhatsApp.
Hear the AI for yourself
Talk to our agent right now, live from your browser. A real COD order confirmation, no phone call needed.
Frequently asked questions
What is Pukaar?+
Pukaar is Pakistan's first AI voice platform for business calls. It makes and answers phone calls for you: confirming COD e-commerce orders, reminding patients about doctor appointments, and confirming bookings. Everything runs on one AI voice layer custom-built for Pakistan, with ready-made dashboards for each industry.
Which languages does the AI speak?+
Pukaar speaks Urdu, Roman Urdu (Urdish), and English today, and detects which language your customer is speaking to reply in the same one. Support for Pashto, Punjabi, Sindhi, and Balochi is rolling out, so businesses can reach customers across all of Pakistan.
How do AI confirmation calls reduce COD returns (RTO)?+
Pakistani e-commerce stores lose 20 to 40 percent of cash-on-delivery shipments to refusals and no-shows. Pukaar calls every customer before dispatch to confirm the order, so you only ship packages that will actually be accepted and paid for, which cuts courier costs and return-to-origin losses.
What happens if a customer doesn't answer the call?+
Pukaar retries automatically on your schedule. If the customer still doesn't pick up, it sends a WhatsApp message with Confirm and Cancel buttons. It can also confirm details over WhatsApp after a call so everything is in writing.
Does Pukaar integrate with Shopify?+
Yes. Connect your Shopify store and pending COD orders are imported and called automatically, with outcomes tagged back onto the order. You can also upload orders as a CSV from any platform.
How much does an AI voice agent cost in Pakistan?+
Because Pukaar runs on its own AI voice layer instead of reselling third-party services, plans are priced in PKR for the Pakistani market and start with a free trial. See the pricing page for current plans.