Speak to every
customer in
their language.
An AI voice agent that calls your COD customers in Urdu and English. It confirms orders, handles objections, and logs every outcome automatically.
Talk to the agent live from your browser — no phone call needed
“When customers place COD orders, they expect a confirmation call quickly. We went from zero to live in under an hour, and now 100% of our outbound COD confirmation calls run through Pukaar. Our delivery quality has stayed high and our return-to-origin rate has dropped significantly.”
Jason Mitura
VP of Software Development
Trusted at enterprise scale
Your Platform
One platform for all
your COD campaigns.
Launch campaigns, monitor live calls, and review every outcome, all from one dashboard.
Build, launch, and
track in minutes.
Upload your COD orders, set up your script, and go live. Track confirmation rates, call outcomes, and campaign performance in real time. No code required.
Campaigns
Total Calls
4,827
↑ 15% vs last month
Confirmed Rate
73.4%
↑ 8% vs last month
Avg Duration
48s
↓ 3% vs last month
RTO Rate
18.2%
↓ 12% vs last month
Calls
1.2K
↑15%
Confirm
71.2%
↑8%
Duration
48s
↓3%
Cost
Rs.2,450
↑5%
Call History
Outcomes (24h)
Confirm Rate
44 sec · Rs.0.8 · Positive
Agent
السلام علیکم! میں Sana ہوں، Pukaar کی طرف سے۔ آپ کا order #4521 confirm کرنا تھا؟
Customer
Haan, confirm kar do
Agent
Perfect! Order confirm ho gaya. Delivery 2-3 din mein ho gi, Gulshan-e-Iqbal, Karachi.
Customer
Theek hai, shukriya!
Agent
Know exactly what's
working on every call.
Review full Urdu and English transcripts, track confirmation rates by hour and region, and catch friction points before they become returned shipments.
Integrations
API-first
by design
Built for businesses
Enterprise-ready
capabilities
Everything your e-commerce operation needs to run confirmation calls at scale.
Guaranteed Uptime
99.9% uptime SLA with reserved capacity sized to your call volume.
Dedicated Onboarding
A dedicated engineer embedded in your team to get your first campaign live in a week.
SSO & RBAC
Enterprise sign-on, OAuth2, and granular access controls for large operations.
Scalable Infrastructure
Scale to millions of calls per day with sub-2s AI response latency, 24/7.
AI Guardrails
Automatic compliance filters, call quality controls, and agent behaviour limits.
Data Security
Your data is encrypted at rest and in transit, and never used for model training.
LEADING PAKISTANI E-COMMERCE PLATFORM
“Pukaar helped us reach profitability faster than we expected. We’re now serving twice as many customers as before, and we did it without losing focus on what matters most: the quality of service and the experience our customers receive.”
Alejandro Maza
Chief Product & AI Officer
Everyday Confirmations. Real Results.
Stop losing orders to unanswered calls
Pakistani e-commerce businesses lose 20 to 40 percent of COD shipments to returns and no-shows. Pukaar calls customers before dispatch so every package you send gets paid for.
Live in Under 5 Minutes
Upload a CSV of your COD orders and launch your first confirmation campaign in minutes. No code, no IT team, no waiting.
Truly Bilingual Voice
Fluent Urdu, Roman Urdu, and English on the same call. Your AI agent speaks the way your customers actually do.
Every Call, Auto-Tagged
Each call is logged as Confirmed, Cancelled, Rescheduled, or Callback the moment it ends. Your team only steps in when needed.
Zero Manual Outbound
Your team uploads the orders. Pukaar handles all outbound COD confirmation calls around the clock, with consistent quality every time.
From order to confirmed in 3 steps
Your team does less. Your delivery rate goes up.
Upload your orders
Import a CSV or connect your store. Every pending COD order is queued for a confirmation call right away.
AI calls each customer
Our AI agent calls each customer in their preferred language: Urdu, Roman Urdu, or English. It confirms the order and handles common questions before you ship.
Ship with confidence
Open your dashboard and dispatch confirmed orders. Cancelled orders are flagged automatically. No more surprises at the door.
Hear the AI for yourself
Talk to our agent right now, live from your browser — a real COD order confirmation, no phone call needed.